Order Letter Writing: Formal & Informal, Format, Examples & Practice Questions

In the modern era, platforms like Nykaa, Myntra, and Zomato are widely used by the majority of the population for placing online orders. However, business owners and sales executives often rely on formal letters or emails to place bulk orders. To familiarize students with this important skill, CBSE has included Formal Letters for Placing and Canceling Orders in the curriculum for Class 10.

This article will help students understand the concept of order letters, along with their format, examples, and practical tips on how to write an order letter. It will also provide practice questions to help students excel in their board exams.

S.No.	Table Of Content
1	What is an Order Letter?
2	Letter of Order: Format
3	Letter of Order: Examples
4	Letter of Order: Guidelines to Follow
5	Letter of Order: How to Write
6	Letter of Order: Practice Questions
7	FAQs

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Download the Letter of Order for CBSE Class 10 and 12 Practice Questions PDF.

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What is an Order Letter?

This type of formal letter is written to place or cancel orders and includes product details for the seller or buyer. An order letter serves as confirmation of the sale or purchase transaction. It can also specify product features, quantity, color, payment method, and shipping details. Such letters are often referred to as purchase orders (PO).

Letter of Order: Format

CBSE Letter of Order format is mentioned below.

Sender’s Address: The sender must include their address and email (if required).
Date: The date on which the letter is written.
Receiver’s Address: The address of the recipient.
Subject: A one-line summary stating the purpose of the letter.
Salutation: Use a formal greeting, such as “Sir” or “Madam.”
Body: The main content of the letter is structured into three paragraphs:

Introduction: Briefly state the purpose of the letter.
Product Details and Specifications: Provide the necessary details about the products being ordered or canceled.
Conclusion: End with a polite closing, specifying the expected delivery date or any other relevant request.

Letter of Order: Examples

1. As the manager of Niti Institute of Excellence, Prabhuji Marg, New Delhi, you need to order books in bulk. Write a letter to M/s Singh & Bros. Booksellers, Lucknow, placing an order for the books to be supplied immediately. Sign yourself as Saurabh/Sujata. Write this letter in about 100-120 words.

Niti Institute of Excellence
Prabhuji Marg,
New Delhi

03rd April, 20XX

The Manager
M/s Singh & Bros. Booksellers
Lucknow

Subject: Supply of Stationery for the Institution

Respected Sir/Madam,

I am writing to refer to your quotation dated 19th December, 20XX. We would like to request the supply of the following items to the address mentioned above.

The payment will be made in cash upon receipt of the goods. We also hope to avail of the 15% institutional discount as per the agreement.

The list of books with their particulars is attached herewith.

List of Books		Quantity
1.	Principles of Management Paperback – 2010 by James A.F. Stoner	12
2.	The Ecology of Commerce by Paul Hawken	12
3.	A Theory of Justice by John Rawls	10
4.	The One Minute Manager by Kenneth H. Blanchard	15
5.	Financial Statements by Thomas Ittelson	20

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We appreciate that your deliveries have consistently arrived on time and in excellent condition, meeting our specifications. We trust that this delivery will also follow the same standards. Kindly inform us of the expected delivery date at your earliest convenience.

Thank you for your continued cooperation.

Yours faithfully,

Vaibhavi Sinha
Examination Incharge

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2. You are Vaibhavi Sinha, examination incharge, Goodway Public School, Aurobindo Road, Indore. You require 4 registers, blue and red ballpoint pens (50 each). You saw an advertisement of Sunrise Stationery Mart that is given below:

Sunrise Stationary Mart
We offer the best quality stationary items at the best prices. Contact us for more details and offers. Hurry Up !!

Place an order with Sunrise Stationery Mart, 12 Mall Road, Indore mentioning terms of payment, discount asked by you and delivery date (120 words).

Goodway Public School

Aurobindo Road

Indore - 110096

03rd April, 20XX

The Manager

Sunrise Stationery Mart

12, Mall Road,

Indore - 110067

Subject: Supply of stationery for the institution.

Respected Sir/Ma’am

This has reference to the quotation dated December 19, 20XX. Kindly send the following items to the address mentioned above:.

S. No.	List of Items	Quantity
1.	White Paper	4 reams
2.	Carbon Paper	2 packets
3.	Registers	12
4.	Blue ballpoint pens	50 each

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The payment will be made in cash once the items reach us. I hope we are eligible for a 15% institutional discount. The goods have always reached us well on time and in excellent condition as per our specifications; we do expect the same delivery this time as well. Kindly notify us of the delivery date at your earliest convenience.

Yours faithfully,

Vaibhavi Sinha

Examination Incharge

Letter of Order: Guidelines to Follow

Use formal language when writing letters for placing or canceling orders.

Be clear about the objective; avoid informal communication.

Refrain from using technical jargon.

Specify the payment method and the expected delivery date from the seller.

Proofread the letter to check for errors in quantity and specifications.

Asking for a discount on products is optional.

Use the company letterhead for professional orders.

Letter of Order: How to Write

The letter of order is written to notify either the seller or the buyer about the products sold or bought.

It also serves as a confirmation document and can be used for record-keeping.

Follow the formal letter format as mentioned earlier and include the following details:

The product or item name you want to purchase.
Product/item specifications and quantity.
Payment mode and delivery details in the order confirmation letter.

Be clear about your objective and include all important details.

Contact the recipient if you have any doubts.

Regularly practice letter-writing questions and other writing topics to improve your English writing skills.

Letter of Order: Practice Questions

List of all the topics for a Letter of Order in English practice.

Letter of Enquiry Topics for Practice
You are Bhai Bajrang/Radha Joshi, Principal, Basant Public School, Nashik. Your school has just decided to plant trees along the boundary wall of your school, for which you need saplings. You also want to place a large number of potted plants in all the corridors to help make the school green and reduce pollution. Write a letter in 120 – 150 words to the proprietor of Masjid Nursery, Nashik, a wholesale supplier of all kinds of saplings and indoor/outdoor plants, placing an order for saplings of plants for the school.
Write a letter to Jindal Publishers, Pratap Vihar, Delhi to place an order for English to Hindi dictionaries, illustrated children's encyclopedias, fiction books etc. for your school library. Request them for a catalogue, discount offered, mode of payment and time taken for delivery. (100-120 words).
You are Vaibhav/Vaibhavi, incharge the Readers Club of Alpha Public School, Ajmer. The club has been established recently which requires many books. Write a letter in 100-120 words to the Manager (Marketing) National Book Trust, A 5 Green Park New Delhi placing an order for some books for the Readers Club. Use the following clues. Titles of the book (imagine the names) Number of copies required Discount
You are Sudha/Sudhir, Principal of Vasant School, Agra. Your school has started a Music Department. Write a letter to the Manager of Melody House, M.G. Road, Agra, wholesale suppliers of musical instruments, placing a detailed order for five musical instruments for the school. Ask for a discount on the catalogue price.
You are Zac Skaria, a resident of # 412, Magna Greens Apartments, Gandhi Marg, Jonpara, Mumbai. Three students of grade 10 from your residential complex have rescued and rehabilitated a few old beggars from the neighbourhood. You think that their work deserves appreciation and recognition. Write a letter to the President of the RWA, seeking recommendations for these youth, to be nominated for the ‘Serving Citizens Award’. Suggest other ways such acts of kindness could be recognised and awarded in the future.
You are Niharika, incharge of the neighbourhood library for children. Write a letter to manautal publishers placing an order for books 2 sets each of Panchatantra and Amar Chitra Katha. Mention the mode of payment, library discount and date of delivery.
You are Meera/Madhur, librarian of Vidya Bharti, Cantt Road, Lucknow. Write a letter to Oxford Publication placing a detailed order of textbooks for classes 6th and 8th for your school library. Mention subjects and quantity. Ask for a discount on the catalogue price.
You are Vikram/Vanya, Librarian, B.S Public School Delhi. Write a letter to the Manager of Amar Publication House, Mumbai placing an order for 4 sets of social studies books for grades 6-8 published by NCERT. Mention school discount, mode of payment and date of delivery
Imagine that you are the Principal, Mayur Public School, Mall Road, Mathura. Write a letter to the Sales Manager, Apsara Publishing House, Mandir Marg, Mathura, placing an order for some books for your school library. (Minimum four titles and number of copies).
You are Vaijanthi/Vijay from Prakasham Nagar, Secunderabad, Andhra Pradesh. Write a letter to Book Haven Store, requesting home delivery of the books, stationary and art materials you had ordered telephonically. Share the reason for being unable to pick up the goods in person. Confirm your address details and a convenient time slot.
Write a letter in 100-120 words to M/s Riddhi Publishing House, Rewari, complaining that the books sent by them were not the ones you had ordered and asking for a replacement. You are Shalini Arora/Samar Arora, of Kamla Nagar, New Delhi.

FAQs

What is an order letter for class 10 students?

The formal order letter is written to place, cancel, or replace an order for a product/item. The letter serves as a confirmation document for the seller or buyer. It includes the product details, specifications, and quantity.

How do I write an order letter?

The order letter is written in a format similar to the formal letter format. It should include the product details and specifications, along with the quantities and expected delivery date. Be sure to proofread it before sending.

How do you write a letter to improve your marks in CBSE English?

By practicing sample papers and letter-of-order practice questions, students can improve their marks in CBSE English.

In which sequence should I attempt my CBSE English exam?

It is advised to start with literature and writing skills. Attempt the reading section last, and make sure to revise the paper before submitting it.

Order Letter Writing | Complete Format & Samples in PDF